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                <text>CBBD - Edição: 26 - Ano: 2015 (São Paulo/SP)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação</text>
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              <text>A contribuição do serviço de referência para a competência informacional do usuário</text>
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              <text>A sociedade é constituída por indivíduos que buscam satisfazer as suas necessidades, sejam no aspecto econômico, social ou informacional. A humanidade procura incessantemente pela informação, visto que a cada instante surgem novas indagações, em diferentes situações e que nem sempre geram respostas imediatas. Dessa forma, a busca pela informação se torna um processo contínuo. No entanto, cada indivíduo possui necessidades distintas, ainda que seja referente ao mesmo assunto. Encontrar a informação desejada em fontes confiáveis ou o suporte no qual ela esteja armazenada, pode ser uma tarefa difícil para alguns usuários. Assim, para auxiliar na busca e recuperação da informação, que muitas vezes é específica e peculiar.</text>
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