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                <text>CBBD - Edição: 26 - Ano: 2015 (São Paulo/SP)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação</text>
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              <text>Este trabalho relata o programa de capacitação intitulado “Desenvolvimento de Competências Informacional em Ambiente Virtual”, PDCIAV, que está sendo executado, na Universidade Federal do Espírito Santo (UFES), pelo serviço de referência da Biblioteca Central desde 2013. Este programa visa capacitar os usuários da Biblioteca Central na utilização de recursos informacionais virtuais disponíveis na Web de modo a desenvolver habilidades de pesquisa na utilização de buscadores, bancos e bases de dados, catálogos e no uso dos recursos presentes no Portal de Periódicos da Capes.</text>
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