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              <text>Pesquisa do tipo descritiva com abordagem qualiquantitativa com o objetivo deconhecer o perfil e verificar o grau de satisfação dos usuários da Biblioteca SantaIzabel do Externato Santa Dorotéia localizado no município de João Pessoa/PB,como ainda verificar em quais pontos a unidade de informação pode se ajustar paramelhorar sua imagem junto aos estudantes da instituição de ensino bem como atrairos usuários potenciais. Aborda o estudo de usuários como forma de conhecer eavaliar o nível de satisfação dos seus usuários, bem como instrumento básico para agestão de uma biblioteca. Apresenta a análise de interpretação dos dados coletadoscom o auxílio de um questionário. </text>
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