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                <text>CBBD - Edição: 25 - Ano: 2013 (Florianópolis/SC)</text>
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              <text>Utilizando os recursos da web 2.0 para inovar os serviços de biblioteca: um relato de experiência da Biblioteca do IPPUR/UFRJ.</text>
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              <text>Este trabalho aborda os recursos da web 2.0, fala das suas aplicações para inovar os Serviço de Referência (SR) das bibliotecas e apresenta os produtos de informação desenvolvidos pelo Serviço de Referência da Biblioteca do Instituto de Pesquisa e Planejamento Urbano e Regional (SRBIBPPUR) da Universidade Federal do Rio de Janeiro (UFRJ) utilizando os recursos da web 2.0.</text>
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