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                <text>CBBD - Edição: 25 - Ano: 2013 (Florianópolis/SC)</text>
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                <text>Biblioteconomia, Documentação, Ciência da Informação</text>
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                <text>7-10 de Julho de 2013</text>
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              <text>Atuação dos profissionais do serviço de referência da biblioteca Nilo Peçanha do Instituto Federal da Paraíba</text>
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              <text>Thiago de Lima Silva</text>
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              <text>Florianópolis (Santa Catarina)</text>
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          <name>Publisher</name>
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              <text>Temática II: Transcompetências: diferenciais dos usuários e do profissional da informação - Trabalho científico</text>
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              <text>Este trabalho trata de um estudo sobre a atuação dos profissionais do Serviço de Referência da Biblioteca Nilo Peçanha do Instituto Federal da Paraíba por ser esteserviço um dos mais importantes da Biblioteca. Fundamenta a importância do Serviço de Referência, os usuários e o bibliotecário de referência. Na coleta de dados perguntas foram voltadas para identificar o perfil profissional, os serviços oferecidos, os serviços mais procurados e os instrumentos utilizados pelos profissionais para atender aos usuários. Na análise e interpretação dos dados foiutilizada tabela expondo os resultados. </text>
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