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                <text>CBBD - Edição: 25 - Ano: 2013 (Florianópolis/SC)</text>
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                <text>Biblioteconomia, Documentação, Ciência da Informação</text>
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                <text>7-10 de Julho de 2013</text>
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              <text>Estudo de satisfação dos usuários da Biblioteca Setorial Prof. Roberto Amorim do Centro de Filosofia e Ciências Humanas da UFPE</text>
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              <text>Evanise Souza de Carvalho</text>
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              <text>Florianópolis (Santa Catarina)</text>
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          <name>Publisher</name>
          <description>An entity responsible for making the resource available</description>
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              <text>Temática III: Bibliotecas, serviços de informação &amp; sustentabilidade - Trabalho científico</text>
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              <text>Este estudo teve por objetivo avaliar a satisfação dos usuários da Biblioteca Prof. Roberto Amorim, localizada no Centro de Filosofia e Ciências Humanas da Universidade Federal de Pernambuco (UFPE), no que diz respeito à adoção de novas regras para o funcionamento desta biblioteca, que em janeiro de 2007 passou a ocupar novas instalações. Tais regras foram implementadas visando à preservação do acervo, porém a partir do momento que as mesmas entraram em vigor, foram recebidas, através de sua Coordenação, diversas reclamações dos usuários, o que motivou o estudo e a obtenção dos dados, para isso foi realizada a pesquisa bibliográfica na literatura especializada e a aplicação de um questionário de pesquisa. Os resultados apontaram para a insatisfação dos usuários em relação a algumas normas de funcionamento da Biblioteca, levando à Coordenação da mesma a promover algumas mudanças para melhor atender ao público.</text>
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