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                <text>CBBD - Edição: 25 - Ano: 2013 (Florianópolis/SC)</text>
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                <text>Biblioteconomia, Documentação, Ciência da Informação</text>
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              <text>Informação e qualidade nas organizações: o agir comunicativo e a complexidade</text>
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              <text>Edilson Damasio</text>
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              <text>Florianópolis (Santa Catarina)</text>
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          <name>Publisher</name>
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              <text>Temática III: Bibliotecas, serviços de informação &amp; sustentabilidade - Trabalho científico</text>
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              <text>A gestão nas organizações e unidades de informação são atributos que exigem competências e conhecimentos. O gestor busca a qualidade que estão bem discutidas em áreas interdisciplinares. A gestão está interligada com a complexidade e ao agir comunicativo, além das atividades tecnicistas da produção e levam a discussão desses pontos, buscando mostrar que as organizações buscam um entendimento com os indivíduos e os processos produtivos. As teorias de Luhman e Habermas mostram que a complexidade e o agir comunicativo, devem ser utilizadas e compreendidas pelos gestores, com o objetivo de identificar que para a qualidade, é necessário que os todos os indivíduos entendam da complexidade e utilizem o agir discursivo como objetivos para a comunicação em ambientes de trabalho</text>
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