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                <text>CBBD - Edição: 25 - Ano: 2013 (Florianópolis/SC)</text>
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              <text>Qualidade na prestação de serviços em bibliotecas universitárias brasileiras recém-criadas na região sul</text>
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              <text>Temática III: Bibliotecas, serviços de informação &amp; sustentabilidade - Trabalho científico</text>
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              <text>Apresenta resultados da pesquisa realizada com bibliotecários da UNIPAMPA, UFFS e UNILA a partir de questionário eletrônico com 29 questões que abordam 14 indicadores de qualidade a serem considerados pelas bibliotecas segundo Vergueiro e Carvalho (2001). Demonstra, por meio de gráficos, os pontos fortes e fracos destas Instituições referentes à prestação de serviços.</text>
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