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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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              <text>Marketing em biblioteca universitária pública: uma década de atividades. (Pôster)</text>
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              <text>O objetivo do trabalho é descrever como a área de marketing, em uma década de atuação, impactou os produtos, os serviços e a imagem da Biblioteca Centro de Informação e Referência em Saúde Pública da Faculdade de Saúde Pública da Universidade de São Paulo (Biblioteca/CIR da FSP/USP). A área de marketing responde pela produção de publicações, normalização documentária para divulgação, estudo de usuários e de novas tendências e tecnologias, comunicação interna e externa da Biblioteca/CIR e promoção da ação cultural. O trabalho apresenta as atividades e produtos desenvolvidos no período de 1998-2007, a estrutura de recursos humanos e materiais que dão suporte à área. Conclui-se que os resultados alcançados foram integradores e representam o completo esforço organizacional para satisfazer às necessidades dos usuários. Recomenda-se a criação dessa área nos organogramas institucionais das bibliotecas universitárias.</text>
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