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                <text>SNBU - Edição: 19 - Ano: 2016 (UFAM - Manaus/AM)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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            <name>Description</name>
            <description>An account of the resource</description>
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                <text>Tema: A biblioteca universitária como agente de sustentabilidade institucional.</text>
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            <name>Creator</name>
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                <text>SNBU - Seminário Nacional de Bibliotecas Universitárias</text>
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            <name>Publisher</name>
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            <name>Date</name>
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                <text>2016</text>
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            <name>Language</name>
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                <text>Manaus (Amazônia)</text>
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          <name>Title</name>
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              <text>Avaliação dos serviços da Biblioteca do Instituto de Ciências Agrárias da UFMG: um estudo de usuário. </text>
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          <name>Creator</name>
          <description>An entity primarily responsible for making the resource</description>
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              <text> Lima, Gracirlei Maria de Carvalho; Pires, Nádia Cristina Oliveira </text>
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          <name>Coverage</name>
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              <text>Trata-se de um estudo de usuário da biblioteca do Instituto de Ciências Agrárias da UFMG, Campus Montes Claros. A abordagem adotada foi a quali-quantitativa que delineou como objetivo analisar a satisfação dos usuários em relação aos produtos e serviços oferecidos pela biblioteca do ICA/UFMG. A população da pesquisa foi 266 usuários. Os principais pontos do resultado foram que a biblioteca é um espaço bem frequentado; os serviços mais utilizados pelos usuários são os empréstimos domiciliares e renovação via web e os documentos mais emprestados são os livros e periódicos. Conclui-se que a avaliação pode levantar dados para a tomada de decisões quanto aos produtos e serviços oferecidos possibilitando ações positivas para melhor satisfazer os usuários.</text>
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