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                <text>SNBU - Edição: 19 - Ano: 2016 (UFAM - Manaus/AM)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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                <text>Tema: A biblioteca universitária como agente de sustentabilidade institucional.</text>
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              <text>Práticas e inovação e marketing em biblioteca universitária: oferta de recursos não-convencionais - protetores auriculares, sacolas e guarda-chuvas.</text>
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              <text>Valerim, Patricia; Heller, Bruna; Araújo, Sabrina Leal</text>
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              <text>O presente trabalho aborda práticas de inovação e marketing realizadas pela Biblioteca da Universidade Feevale, que são a oferta de guarda-chuva e sacolas retornáveis e a oferta de protetores auriculares. Os objetivos da pesquisa foram descrever o contexto que originou a proposição destes serviços considerados não convencionais, e constatar seus benefícios e impactos, tanto para instituição quanto para os públicos atendidos, através do referencial teórico e da análise de dados. A metodologia trata-se de uma pesquisa bibliográfica, descritiva e exploratória quanto aos fins. Quanto à sua natureza, é uma pesquisa qualitativa. Estas ações acarretaram resultados positivos para os públicos, para a instituição e para as bibliotecas, pois oportunizaram a melhoraria no relacionamento, a divulgação, a valorização da marca, o fortalecimento da imagem e o reconhecimento do posicionamento inovador, e também a preservação do acervo, a facilitação da vida acadêmica, no que tange o transporte, proteção e conforto ambiental.</text>
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