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                <text>SNBU - Edição: 19 - Ano: 2016 (UFAM - Manaus/AM)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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                <text>Tema: A biblioteca universitária como agente de sustentabilidade institucional.</text>
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            <name>Creator</name>
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                <text>SNBU - Seminário Nacional de Bibliotecas Universitárias</text>
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                <text>2016</text>
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          <name>Title</name>
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              <text>Reflexões sobre a utilização de ferramentas do marketing em bibliotecas da Rede Federal de Educação Profissional, Científica e Tecnológica.</text>
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              <text>Becker, Caroline da Rosa Ferreira</text>
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          <name>Coverage</name>
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              <text>Manaus (Amazonas)</text>
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          <name>Publisher</name>
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          <name>Date</name>
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              <text>O artigo reflete sobre a utilização de ferramentas do marketing em bibliotecas da Rede Federal de Educação Profissional, Científica e Tecnológica (RFEPCT). O estudo foi feito por meio de uma fundamentação teórica sobre as bibliotecas da RFEPCT, sobre o marketing em bibliotecas e sobre ferramentas do marketing em bibliotecas. Tem o objetivo de sensibilizar bibliotecários e gestores sobre a importância da aplicação de algumas ferramentas do marketing para se oferecer produtos e serviços nas bibliotecas da Rede que realmente atendam e satisfaçam as necessidades e os desejos dos usuários. Analisa quais questões podem ser levantadas, analisadas e implantadas para se utilizar das ferramentas do marketing para se promover estas bibliotecas. Conclui que o uso das ferramentas do marketing em bibliotecas permite ao bibliotecário identificar as falas, anseios, necessidades e sentimentos “ocultos” dos usuários em relação às bibliotecas.</text>
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