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                <text>SNBU - Edição: 19 - Ano: 2016 (UFAM - Manaus/AM)</text>
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Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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                <text>Tema: A biblioteca universitária como agente de sustentabilidade institucional.</text>
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              <text>O uso de tutoriais como ferramenta facilitadora para divulgação dos serviços e produtos do Sistema de Bibliotecas da Universidade Federal do Amazonas. (Pôster)</text>
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              <text>Ferreira, Rafael Lima Medeiros; Vale, Milene Miguel do; Moraes, Claudina Assunção  </text>
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              <text>Visando o melhor atendimento e capacitação do usuário, o Sistema de Bibliotecas da Universidade Federal do Amazonas (SISTEBIB UFAM) deu início em janeiro de 2016 a criação de tutoriais online para a divulgação de seus produtos e serviços mais utilizados pelo usuário, realizados a partir da ferramenta online: Prezi. A divulgação dos tutoriais é realizada no site do SISTEBIB UFAM, redes sociais e a partir de QrCodes disponibilizados em cartazes impressos nas bibliotecas. O pôster trás informações estatísticas dos acessos aos tutoriais online a partir da ferramenta Google Analytics, e da interação dos usuários nas páginas das  bibliotecas nas redes sociais.</text>
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