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                <text>SNBU - Edição: 13 - Ano: 2004 (UFRN - Natal/RN)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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                <text>Tema: Bibliotecas universitárias: (Re) Dimensão de bibliotecas universitárias: da gestão estratégica à inclusão social.</text>
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          <name>Title</name>
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              <text>Referência virtual: e-mail como ferramenta de interação com usuários remotos de bibliotecas digitais.</text>
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              <text>Souto, Leonardo Fernandes; Ribeiro, Célia Maria;  Vicentini, Regina Aparecida Blanco; Lima, Vera Lúcia de </text>
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              <text>Natal (Rio Grande do Norte)</text>
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          <name>Publisher</name>
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              <text>Atualmente, é possível encontrar vários pesquisadores preocupados com a questão da Referência Virtual e muitos projetos voltados para o desenvolvimento de Bibliotecas Digitais. Nosso objetivo é demonstrar que estas duas tendências odem e devem estar integradas de modo a oferecer aos usuários não apenas a facilidade de acesso remoto aos documentos, mas também a orientação necessária para seu uso. Para isso, após uma breve revisão de literatura sobre Referência Virtual e Bibliotecas Digitais pretendemos relatar o uso do e-mail como ferramenta de interação com usuários, a partir das demandas originárias da Biblioteca Digital da Unicamp. Assim, esperamos demonstrar que apesar dos acervos serem disponibilizados em formato digital isso não elimina a necessidade, primeiro, de um profissional capacitado para orientar os usuários em suas diversas necessidades informacionais e, segundo, da incorporação/desenvolvimento de novas ferramentas de comunicação/interação.</text>
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              <text>pt</text>
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