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                <text>SNBU - Edição: 14 - Ano: 2006 (UFBA - Salvador/BA)</text>
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Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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              <text>A Divisão de Biblioteca e Documentação da ESALQ/USP, através do Sistema de Gestão, decidiu implantar a gestão de competências. A primeira etapa deste processo é a identificação das competências individuais e institucionais, registrada através de uma matriz. Essas são estratificadas em competências conceituais (conhecimento), interpessoais (atitudes) e técnicas (habilidades), de acordo com as atribuições de cada funcionário e com o grau de domínio que cada função requer. Informações com evidências concretas, dados extraídos do sistema de informação da biblioteca e avaliação de resultados são essenciais para a análise do desempenho do funcionário. A partir disso, critérios são definidos para a qualificação de cada funcionário como forma de reconhecimento, valorização de sua competência e estímulo à sua capacitação e desenvolvimento. Como conseqüência, é possível aplicar e compartilhar o conhecimento adquirido (como agente multiplicador), acompanhar os avanços tecnológicos e estar inserido no cenário atual.</text>
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