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                <text>SNBU - Edição: 20 - Ano: 2018 (UFBA - Salvador/BA)</text>
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            <name>Subject</name>
            <description>The topic of the resource</description>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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            <description>An account of the resource</description>
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                <text>Tema: O Futuro da Biblioteca Universitária na Perspectiva do Ensino, Inovação, Criação, Pesquisa e Extensão.</text>
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            <name>Creator</name>
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                <text>SNBU - Seminário Nacional de Bibliotecas Universitárias</text>
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                <text>2018</text>
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            <name>Language</name>
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          <name>Title</name>
          <description>A name given to the resource</description>
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              <text>Marketing on-line no desenvolvimento do serviço de referência virtual em unidades de informação: análise dos sites das bibliotecas universitárias públicas de São Luís – MA.</text>
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          <name>Creator</name>
          <description>An entity primarily responsible for making the resource</description>
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              <text>Freitas, Georgete Lopes; Brito, Jéssica Gomes </text>
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          <name>Coverage</name>
          <description>The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant</description>
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              <text>Salvador (Bahia)</text>
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          <name>Publisher</name>
          <description>An entity responsible for making the resource available</description>
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          <name>Date</name>
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              <text>2018</text>
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          <name>Type</name>
          <description>The nature or genre of the resource</description>
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          <name>Description</name>
          <description>An account of the resource</description>
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              <text>Analisa a aplicação do Marketing on-line no Serviço de Referência Virtual no site das bibliotecas universitárias públicas de São Luís - MA. Apresenta uma abordagem sobre biblioteca universitária e seu surgimento no Brasil, e o Serviço de Referência e Informação e seu desenvolvimento a partir dos avanços tecnológicos. Conceitua o Marketing tradicional e Marketing on-line e como essa ferramenta contribui para o desenvolvimento do Serviço de Referência Virtual. Objetiva verificar se há aplicação do Marketing on line no Serviço de Referência Virtual nas bibliotecas universitárias públicas de São Luís – MA, apresentando como metodologia a pesquisa bibliográfica, documental e de campo. Conclui que não há aplicação do Marketing on-line no Serviço de Referência Virtual das bibliotecas universitárias públicas de São Luís – MA e com a aplicação da ferramenta os serviços poderão ser melhorados de acordo com a necessidade dos usuários.</text>
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              <text>pt</text>
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