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                <text>SNBU - Edição: 14 - Ano: 2006 (UFBA - Salvador/BA)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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              <text>Silva, Laura Patricia da; Lima, Bartira Dyacui de Souza</text>
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          <name>Coverage</name>
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              <text>Cada vez mais as bibliotecas oferecem serviços de referência virtual por meio docorreio eletrônico, busca-se com essa pesquisa analisar o serviço de referência virtual das bibliotecas universitárias brasileiras, destacando-se o correio eletrônico, por ser o meio mais fácil de comunicação entre o usuário remoto e o bibliotecário. Apresentam-se as vantagens e desvantagem dessa forma de comunicação. Aborda a importância das redes colaborativas de referência digital, com a intenção de diminuir custos e melhorar a qualidade na prestação do serviço. Informa-se que essa pesquisa ainda não foi concluída, estando em fase de elaboração dos questionários e envio às bibliotecas universitárias brasileiras.</text>
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