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                <text>SNBU - Edição: 17 - Ano: 2012 (UFRGS - Gramado/RS)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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                <text>Tema: A biblioteca universitária como laboratório na sociedade da informação.</text>
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          <name>Title</name>
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              <text>O Balanced Scorecard como ferramenta metodológica para diagnóstico de gestão estratégica.</text>
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          <name>Creator</name>
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              <text>Nascimento, Eliene Gomes. V.; Cysne, Fátima Portela; Silva, Adriana Nóbrega da; Serafim, Lucas Almeida; Silva, Elieny do Nascimento; Bandeira, Angela Patrício</text>
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              <text>Metodologia para o uso do Balanced Scorecard (BSC) como método de gestão estratégica proposta por Kaplan e Norton (1997), adaptado para bibliotecas universitárias. A metodologia usada na elaboração Balanced Scorecard para biblioteca universitária foi desenvolvida por um grupo de pesquisa interdisciplinar (UNILAB/UFC/UFCA) propõe o desenvolvimento de nove etapas: definir a unidade organizacional selecionada; estabelecer ou definir a visão e a missão da organização; proceder à análise swot; determinar estratégias globais; definir perspectivas; selecionar objetivos estratégicos; definir indicadores e metas para cada objetivo; sugerir ações estratégicas, e elaborar o mapa estratégico. Conclui-se que o método proposto apontou possibilidades eficazes para a biblioteca universitária à medida que serve de inspiração e norte para o aprofundamento das estratégias determinadas como essenciais para a consolidação e o crescimento das instituições acadêmicas, bem como incentiva a busca contínua de aprendizagem e de excelência para o cumprimento social da missão da biblioteca universitária.</text>
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