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            <name>Title</name>
            <description>A name given to the resource</description>
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                <text>SNBU - Edição: 17 - Ano: 2012 (UFRGS - Gramado/RS)</text>
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            <name>Subject</name>
            <description>The topic of the resource</description>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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            <name>Description</name>
            <description>An account of the resource</description>
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                <text>Tema: A biblioteca universitária como laboratório na sociedade da informação.</text>
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            <name>Creator</name>
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                <text>SNBU - Seminário Nacional de Bibliotecas Universitárias</text>
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            <name>Publisher</name>
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            <name>Date</name>
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                <text>2012</text>
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            <name>Language</name>
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                <text>Português</text>
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            <name>Type</name>
            <description>The nature or genre of the resource</description>
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                <text>Gramado (Rio Grande do Sul)</text>
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          <name>Title</name>
          <description>A name given to the resource</description>
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              <text>Endomarketing: uma ferramenta no processo do Sistema de Gestão da Divisão de Biblioteca- ESALQ/USP.</text>
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          <name>Creator</name>
          <description>An entity primarily responsible for making the resource</description>
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              <text>Moraes, Thais Cristiane Campos de; Ferraz, Kátia Maria deAndrade; Zeferino, Vilma Sarto</text>
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          <name>Coverage</name>
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              <text>Gramado (Rio Grande do Sul)</text>
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          <name>Publisher</name>
          <description>An entity responsible for making the resource available</description>
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          <name>Date</name>
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              <text>2012</text>
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          <name>Type</name>
          <description>The nature or genre of the resource</description>
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          <name>Description</name>
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              <text>O presente trabalho tem como objetivo apresentar o endomarketing como uma ferramenta no processo do Sistema de Gestão da Divisão de Biblioteca (DIBD) da ESALQ/USP. O método utilizado para alcançar o objetivo proposto foi através de uma pesquisa exploratória aplicada aos funcionários da biblioteca, buscando identificar e reconhecer a percepção sobre assuntos como: o ambiente de trabalho, lideranças, integração, motivação, conhecimento das atividades desenvolvidas, reconhecimento profissional e forma de comunicação. O resultado demonstrou o desconhecimento de alguns colegas sobre as atividades realizadas por outras áreas, a ausência de visibilidade e reconhecimento do trabalho desenvolvido, além de lacunas na comunicação interna.Assim, foi idealizada, definida e estruturada uma forma de comunicação sistematizada, justificando a elaboração de um informativo denominado “Fique por Dentro” para a divulgação das atividades como um meio de reconhecimento profissional e integração entre os diferentes Processos. Conclui-se que o informativo valoriza as pessoas, promove as boas práticas e tem sido um instrumento de gestão.</text>
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          <name>Language</name>
          <description>A language of the resource</description>
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              <text>pt</text>
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