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                <text>SNBU - Edição: 18 - Ano: 2014 (UFMG - Belo Horizonte/MG)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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              <text>Orientação continuada de usuários em bibliotecas universitárias: relato de experiência</text>
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              <text>Caamaño, Adriana Campos Jaña, Cardoso, Kárin Ribeiro N., Costa, Silvia Maria Gago da, Costa, Tania Nascimento</text>
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              <text>Apresenta a experiência da Biblioteca do Centro Biomédico B (CB/B) da Rede Sirius – Rede de Bibliotecas da Universidade do Estado do Rio de Janeiro durante o processo de implantação do Programa de Orientação Continuada para os seus usuários, o qual prevê palestras, treinamentos e assistência personalizada para busca bibliográfica e padronização de trabalhos acadêmicos. O conceito de orientação continuada, voltado para os serviços da biblioteca, surgiu da percepção de que o estudante universitário, ao longo de sua vida acadêmica, tem necessidades de informação diferentes e, portanto, demanda que os bibliotecários ofereçam abordagens diferentes em cada fase. A experiência obtida com a implantação do Programa reforçou a necessidade de consolidar o vínculo entre os usuários e a biblioteca por meio do acolhimento aos novos alunos e da ampliação de palestras específicas a cada necessidade, como a busca bibliográfica. Assim, acredita-se que a oferta dos serviços aliada à interação com os usuários possibilitam uma atmosfera amistosa onde o comprometimento da equipe se reflete na motivação do usuário, e nesse contexto agrega-se valor à instituição biblioteca.</text>
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