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                <text>SNBU - Edição: 21 - Ano: 2020 (UFG - Goiânia/GO)</text>
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                <text>&#13;
Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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                <text>Tema: Biblioteca universitária: tradição, práticas e inovações</text>
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            <name>Creator</name>
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                <text>SNBU - Seminário Nacional de Bibliotecas Universitárias</text>
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                <text>Goiânia (Goiás)</text>
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              <text>Educação de usuários em tempso de Covid-19: relato de experiência da Biblioteca de Ciências da Saúde da UFC.</text>
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              <text>Souza, Maria Naires Alves de, Costa, Rosane Maria </text>
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              <text>Relata a experiência vivenciada pela Biblioteca de Ciências da Saúde da Universidade Federal do Ceará com a educação de seus usuários no contexto da pandemia do COVID-19, refletindo, especificamente, os treinamentos ministrados nos anos de 2019, 2020 e 2021. Trata-se de um estudo exploratório e descritivo, com abordagem quantitativa e qualitativa, na modalidade relato de experiência. Os dados utilizados foram coletados dos relatórios técnicos da biblioteca. Descreve a situação vivida pelos bibliotecários entre dificuldades e ganhos com o atendimento remoto aos usuários realizados via plataformas de videoconferências. Enfatiza o aumento do número de usuários treinados no período de 2020 até outubro de 2021, em comparação ao ano de 2019, quando os treinamentos foram realizados de forma presencial, exclusivamente. Conclui que a pandemia foi um momento de superação por parte da comunidade universitária como um todo e que a biblioteca, em particular, precisou se articular para aumentar a oferta de serviços on-line a fim de atender seu público a distância.</text>
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