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                <text>SNBU - Edição: 22 - Ano: 2023 (UFSC &amp; FEBAB - Florianópolis/SC)</text>
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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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                <text>Tema: Bibliotecas e sustentabilidade: inovação, ciência e sociedade.</text>
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                <text>2023</text>
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                <text>Florianópolis (Santa Catarina)</text>
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          <name>Title</name>
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              <text>Serviço de referência das bibliotecas PUC-Rio: uma análise dos modos de conversão do conhecimento à luz de Nonaka e Takeuchi</text>
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              <text>Moreira, Paloma Rodrigues</text>
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              <text>Barradas, Jaqueline Santos</text>
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              <text>Florianópolis (Santa Catarina)</text>
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              <text>Eixo 2 – Produtos e Serviços</text>
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              <text>Durante a pandemia do Coronavírus, as bibliotecas universitárias precisaram fechar suas dependências de forma imediata e temporária, impossibilitando o atendimento presencial aos usuários, assim como remodelaram serviços e recursos para auxiliar a comunidade acadêmica. A comunicação tem por objetivo analisar os processos de trabalho desenvolvidos pelas Bibliotecas da PUC-Rio no periodo, face aos modos de conversão do conhecimento, à luz de Nonaka e Takeuchi. Trata-se de uma pesquisa exploratória, de caráter bibliográfico e descritivo.  Foi identificado o uso da gestão do conhecimento nos processos executados, visto pelas experiências apresentadas através da espiral do conhecimento.</text>
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              <text>22o. Seminário Nacional de Bibliotecas Universitárias (SNBU) - Tema: Bibliotecas e sustentabilidade: inovação, ciência e sociedade.</text>
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