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                <text>Biblioteconomia&#13;
Documentação&#13;
Ciência da Informação&#13;
Bibliotecas Universitárias</text>
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              <text>Serviços híbridos em uma biblioteca universitária: relato de experiência</text>
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              <text>Eixo 2 – Produtos e Serviços</text>
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              <text>Após a crise social, econômica e política mundial, causada pela COVID-19 o cenário revelou-se desafiador para as bibliotecas tradicionais. As restrições impostas, como o distanciamento pessoal, forçaram a busca de novas formas para melhor atender os usuários. O presente trabalho explana as transformações ocorridas nas Bibliotecas da Universidade do Vale do Itajaí (Univali) para se adaptar a esta nova realidade. Foi incorporado o serviço híbrido as atividades de referência, como: Capacitações On-line, BookExpress, Bibliotecário On-line, Ampliação das bibliotecas digitais, Implantação da Busca Integrada e o Microsoft Teams para atender as diferentes necessidades de seus usuários, obtendo-se êxito na realização e gerando satisfação na utilização, tornando-se essenciais no dia a dia das bibliotecas.</text>
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              <text>22o. Seminário Nacional de Bibliotecas Universitárias (SNBU) - Tema: Bibliotecas e sustentabilidade: inovação, ciência e sociedade.</text>
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